Customer Service

For new customers
Contains FAQs and basic service&website knowledge

For completed purchases
Order cancellation/modification, order status, return merchandise authorization (RMA) and other order-related issues

For prospective purchases
Product enquiries, check product stock, payment issues, website errors and other purchase-related issues
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New Customer
Register at FocalPrice, you can:
* Checkout easily;
* Gain FP points & coupons;
* Track order status;
* Get personlized recommendations.

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Please find the express logo at the bottom of the website.
Select and click the express company used.
Input the tracking number and track.